SHIPPING POLICY

Continua Creation

Last Updated: [04th June 2026]

At Continua Creation, we aim to deliver every garment with the same care and attention with which it is created.
Each order is carefully inspected, packed, and prepared before dispatch.

1. ORDER PROCESSING

Orders are typically processed within:
2–5 business days
from order confirmation.

Processing timelines may vary during:

launches
sale periods
holidays
high order volumes
unforeseen operational delays

Customers will receive a shipping confirmation email once the order has been dispatched.

2. SHIPPING TIMELINES

Estimated delivery timelines:

Region	Estimated Delivery
Metro Cities (India)	5–7 business days
Other Indian Locations	6–10 business days
Remote Areas	7–12 business days

These timelines are estimates and may vary depending on courier operations, weather conditions, regional restrictions, or external disruptions.

3. SHIPPING CHARGES

Shipping charges (if applicable) will be displayed during checkout before payment.

Continua Creation may offer:

complimentary shipping on selected orders
limited-time shipping promotions
region-specific shipping policies

4. ORDER TRACKING

Once dispatched, customers will receive:

shipment confirmation
tracking details
courier information

via email/what’s App Message/SMS (if applicable).

5. DELIVERY ATTEMPTS

Courier partners may attempt delivery multiple times.

If delivery fails due to:

incorrect address
unavailable recipient
refusal to accept delivery

the shipment may be returned to us.
Additional shipping charges may apply for re-dispatch.

6. ADDRESS ACCURACY

Customers are responsible for providing accurate:

shipping address
contact details
pin/postal code

Continua Creation is not responsible for delays or failed deliveries caused by incorrect information submitted during checkout.

7. SHIPPING PARTNERS

We work with trusted logistics partners to ensure safe and timely delivery.

Courier selection may vary depending on:

delivery region
serviceability
shipment type
operational requirements

8. PRE-ORDER / MADE-TO-ORDER ITEMS

Certain garments may require extended preparation timelines.

For such products:

estimated dispatch timelines will be mentioned on the product page
orders containing pre-order items may ship together once ready unless otherwise specified

9. PARTIAL SHIPMENTS

In some cases, orders may be shipped separately based on:

product availability
operational logistics
shipment size

Customers will receive separate tracking details where applicable.

10. DELIVERY DELAYS

While we strive to meet estimated timelines, delays may occur due to:

weather disruptions
courier operational issues
strikes or transport interruptions
government restrictions
natural events
high seasonal demand

Continua Creation is not liable for delays caused by third-party logistics providers or circumstances beyond reasonable control.

11. LOST / STOLEN / DAMAGED PACKAGES

If your package appears lost, damaged, or tampered with:

please contact us within:
48 hours of delivery
at: support@continuacreation.com

with below details:

order number
photographs (if applicable)
issue details

We will work with the courier partner to investigate and assist where possible.

12. UNDELIVERABLE / RETURNED SHIPMENTS

If a shipment is returned to us due to:

failed delivery attempts
incorrect address
refusal to accept package

we may contact the customer for re-shipment.
Additional shipping charges may apply;

13. PACKAGING

All Continua Creation garments are packed carefully to protect the product during transit while maintaining a refined and minimal presentation aligned with our brand philosophy.

Packaging formats may evolve over time.